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General

Welcome to playlasertag.biz, here we provide access to a number of items you will find useful in operating your laser tag center.

 

If you are having trouble logging in (mostly Mozilla Firefox) try removing the www. from your web address, or click this link to access playlasertag.biz

 

If you are looking for the remote control link its in the Main Menu or you can get there by clicking here:

 

Remote Control

 

Once you are logged in two menus will appear, one on top, and one on the right-hand side.

The top menu contains:

  • ♦   A link to our online maintenance log feature, allowing you to view past logs and create a new entry.
 
The right menu contains:
  • ♦   A link to the software repository where you can download the latest versions of software and firmware.
  • ♦   A link to the CRM system which tracks tickets including orders, repairs, technical support and upgrades. For an overview on the CRM system follow this link.
  • ♦   A link to our sales website detailing features of our newest systems
  • ♦   A link to our remote connection program for any support issues that arise

 

 
Telephone Support

If you need immediate support via the telephone you can reach us in office hours on our office number 302-730-8888 9am to 5pm Monday to Friday

 

If you need immediate EMERGENCY support for a system wide problem that is preventing you from operating you can call the office number and press 0 to be forwarded to the technician on call.

 If you don't receive a call back within 15 minutes, please call Victor Miller at (317) 518-3971

 

Contact Us

     To contact Zone Staff

     Please reach us at

     (302) 730-8888

 

     Victor Miller
     Operations Manager
     (302) 730-8888 ext 1003
   
     Vanessa McMullen
     Orders, Biliing, Shipping
     (302) 730-8888 ext 1004

     Jason Donoway
     Tech Support
     (302) 730-8888 ext 1014

     Daniel Wang
     Repairs
     (302) 730-8888 ext 1010

     Erik Guthrie
     Sales Inquiries
     (866) 966-3797


     EMERGENCY

     After Hours Support

     (302) 363-5546

 

     General Inquiries

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